Frequently Asked Questions (FAQ)
Here you will find answers to the most important questions about booking, arrival and your stay at our hotel.
When can I check in?
Check-in is available from 2:00 pm to 8:00 pm.
When do I need to check out?
On your departure day, your room is available until 11:00 am.
Is late arrival possible?
Yes, you can arrive using our key collection machine by prior arrangement. You will receive the necessary information by email in advance.
Do you offer breakfast?
Yes, our breakfast buffet with speciality coffees costs €16.90 per person per night.
Are pets allowed?
No, pets are not permitted in our hotel.
Is parking available at the hotel?
Yes, on-site parking is available for €15.00 per night, subject to availability. Advance reservations are not possible.
Can I charge my electric car?
Yes, we offer four charging points for electric vehicles. Charging costs €0.59 per kWh.
Can I store my bicycle securely?
Yes, we offer five lockable bicycle boxes for €3.50 per box. Use must be requested in advance and confirmed by us.
Are group bookings possible?
Yes, for groups requiring 9 rooms or more, we offer individual quotations on request. Simply let us know your travel dates and the number of rooms you need. We will be happy to check availability.
How can I book a room?
You can book your room conveniently through our official hotel website.
Where can I get something to eat near the hotel?
For a quick bite, we offer a pizza with a soft drink for €8.99 right here at the hotel.
burgerme and the Asian restaurant Mr. Wu are also nearby.
Do I have to pay a visitor tax in Rostock?
Yes, the visitor tax for adults is currently €3.70 per person per day.
Payment includes your guest card. During your stay, it allows you to use public transport within the city of Rostock, including the S-Bahn to Warnemünde.
Please carry your guest card and ID. Ferries and the Molli railway are excluded.
Further information on the official website of the Hanseatic and University City of Rostock
Is the hotel wheelchair accessible?
No, unfortunately our hotel is not wheelchair accessible. However, a lift is available.